Help & Support
Need a hand? Here's how to get help.
Below are answers to the questions we hear most. If you can't find what you need, we're only an email away.
Do I need an account to use the app?
No. You can browse date ideas anonymously without signing up. You only need to create an account when you want to save ideas, write reviews, plan dates, link with a partner, or report content. You can sign up with an email and password, or with Google or Apple.
How do I reset my password?
If you signed up with an email and password, use the "Forgot password?" option on the sign-in screen. We'll email a reset link to the address on your account, so make sure it's one you can access. If you signed in with Google or Apple, you don't have a separate Date Ideas Near Me password. Keep using that sign-in button, and manage your password with Google or Apple.
How do I link with my partner?
Open the partner section and share an invite link or a pairing code with your partner. Once you're linked, you'll share a bucketlist, a shared timeline, and partner matching, and only ideas you both like appear as matches. Your individual swipes are never revealed to your partner. When your partner accepts your invite, we send you a notification with their first name (if your phone allows notifications from the app; this one is sent even if Partner activity is off in the app's notification settings). Linking as a couple also sets both your relationship statuses to "In a relationship"; you can change yours in Profile → View profile. Unlinking is silent: we don't notify the other person. You can unlink at any time.
How do I set or change my city and location?
You can type your city, or allow location access so we can work out which city you are in. Location is always optional and is used only while you're using the app. If you have an account, you can change your city later: go to Profile → View profile → City → Update, find your city again or type another one, and tap Save changes. To stop the app reading your location, revoke the permission in your device's settings. Your saved city stays on your profile and keeps being used until you change it. The app has no option to remove your city altogether: email hello@dateideasnearme.co and we will remove it.
How do I report or block someone?
To report a review, open the menu on the review, tap Report review and choose a reason: offensive, spam, inappropriate, harassment, or other. You can also report a date idea, for example if its information is wrong or out of date. Our team reviews reports and may remove content or act on the account. To block someone, block the person from the menu on their review. The App then stops showing each of you the other's reviews (it hides them in the App; see section 8 of the Privacy Policy for what a signed-in person can still read), and blocking is never disclosed to the person you blocked. You can unblock people under Blocked people in Profile → Account settings.
How do I manage notifications?
In the app, go to Profile → Account settings → Notifications to choose which types you get: This week's picks, Nudge reminders, Date reminders and Partner activity. To turn all notifications off, open your phone's Settings, find Date Ideas Near Me, and turn notifications off there. You can change this whenever you like.
How do I delete my account?
Go to Profile → Account settings → Delete account in the app. Deletion starts a 14-day grace period, during which you can change your mind and cancel. After that, your profile, saved ideas, timeline, reviews, planned dates, photos, and group memberships are permanently deleted. If you no longer have the app or can no longer sign in, email hello@dateideasnearme.co from the address on your account, and we will confirm with you before we schedule the deletion. Our Delete your account page explains both ways to delete and what we keep.
Contact us
Still stuck, or have a question we didn't cover? Email us and a real person will get back to you.